Counseling and Psychological Services of the Upstate

Confidentiality is a crucial part of effective counseling services. As licensed psychologists, we are legally and ethically obligated to safeguard anything you tell us. This applies to the records of our interactions that we are required to maintain. The only way we can release information about you to another person or entity is with your written permission.

 

However, exceptions can be made, and information may be disclosed, in certain situations. The following are examples of such instances:

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If you become a danger to yourself or others (i.e., substantial risk of physical harm to yourself or others via threats, attempts, or other behavior that is indicative of immediate danger), then the law requires we take protective actions. In a situation where you make specific and immediate threats toward another person(s), we have a duty to warn, and help protect, the threatened person(s).

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If we believe that a child or vulnerable adult (i.e., dependent and/or elder) is being abused, neglected, and/or maltreated, we are legally obligated to inform the appropriate social service and legal agencies.

 

If court ordered to do so, we would have to release records and/or testify, although we can attempt to quash a subpoena before disclosing any information in court.

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When requested, insurance companies and other third-party payers are given information about services they are paying for on your behalf. Examples of information these entities typically request include the type(s) of services rendered, dates/times of services, diagnoses, treatment plan, and summaries of treatment.

 

While this brief written summary of exceptions to confidentiality may be helpful, we will review a more in-depth privacy statement (see Privacy Statement link on this and Forms page) and we will discuss any questions and/or concerns before or during your initial assessment and at any other times if they arise.